Strategic Sound Designed for Customer Retention & Brand Loyalty
"Elevate your Brand with Unique Custom Sound"
by Acoustic Communication Audiovisual Production Guatemala for U.S Market
20+ YEARS OF AUDIO PRODUCTION - GUATEMALA CITY STUDIO SERVING THE U.S MARKET.
Custom Sound That Helps Businesses Keep Customers :
We design custom audio identities, jingles and campaign Sound that strengthen emotional connection, brand recall and costumer retention — for businesses of any kind.
In a crowded competitive market , being remembered matters :
Most businesses sound the same. When customers can’t recognize or emotionally connect with your brand, attention fades — and loyalty disappears.
Sound is one of the fastest ways to create familiarity, trust and memory. When it’s done right , costumers don’t just hear or see your brand — they feel it.
Sound Designed for Retention
We create sound that aligns with your brand and supports long—term customer relationships , not just short-term campaigns.
Our work includes.
- Brand sound identities
- Jingles and sonic logos
- Radio and commercial audio
- In-store and digital audio experiences
All tailored to your audience, your brand and your goals.
WHAT WE DO
Audiomarketing That Converts— and Retains
For campaigns , sound is the first impression. We create distinctive, high-quality audio that captures attention, communicates emotion , and turns listeners into returning customers.
From radio spots to full campaign sound design every project is built to be remembered.
Why choose acoustic Communication?
20+ Years of Experience
Delivering high quality custom audio solutions for businesses across multiple industries.
Business-First Approach
We focused on outcomes —brand recall emotional connection and customer loyalty
Consistency Across Touch-points
Your brand sounds recognizable everywhere your costumers interact with you.
Your Long-Term Audio Partner
With a main studio in Guatemala City , we work closely with businesses as a trusted audio-partner not just a one-off vendor
Our goal is simple : help your brand stay recognizable, relevant, and remembered.
Lets create a sound your customers recognize instantly and come back to.
AUDIO MARKETING
TRUSTED BY BUSINESSES AND ORGANIZATIONS
Get In Contact for a FREE Consultation
Phone:
Email: 24/7
Business Hours:
- Phone: Monday - Thurs: 8am - 5pm
- Email: 24/7
Start Your Custom Sound
"Once you submit the form our team will reach out within 24hrs to discuss your project with"
Legal Information
Privacy Policy - Acoustic Audiovisual production
Last Updated: November 2025
This Privacy Policy explains how we collect, use, protect, and handle your information when you interact with our custom music production service.
We comply with applicable U.S. privacy laws, including the New York State privacy expectations and data protection standards.
By using our website or submitting any information, you agree to the terms outlined below.
1. Information We Collect
We only collect information necessary to complete your project, communicate with you, and process your order.
This may include:
- Name
- Email address
- Phone number (if provided)
- Project instructions or creative details
- Files you upload (audio, video, brand content, etc.)
- Payment information processed securely through Shopify or third-party payment systems
- Any details you voluntarily provide to help us complete your custom track
We do NOT intentionally collect:
- Social Security numbers
- Government IDs
- Financial account numbers
- Sensitive personal data unrelated to your project
2. How We Use Your Information
Your information is used exclusively for completing your music project and providing customer support.
We use your information to:
Communicate about your order
- Confirm project details
- Send drafts, revisions, or the final track
- Process your payment
- Deliver digital files
- Respond to questions or support requests
Your information is never used for advertising, reselling, or any unrelated purpose.
3. How We Protect Your Information
We follow New York data security expectations by applying reasonable administrative, physical, and technical protections.
This includes:
- Secure, encrypted Website platform
- Encrypted payment processing (Stripe, PayPal, Venmo Payments)
- Controlled internal access (only the individuals working on your project can see your info)
- Secure storage and deletion practices
- No offline storage of personal data except when required to complete the project
We are committed under New York law to maintaining reasonable safeguards to protect your data from unauthorized access, misuse, or disclosure.
4. Sharing Your Information
We do NOT share, sell, trade, or publicly disclose your personal information to any third parties.
We only share information in two situations:
1. Payment Processors
Your payment details go through:
Shopify Payments
- PayPal
- Stripe
- Venmo
These services only receive the information required to complete your transaction.
We do not store your full payment details.
2. Legal Requirements
We may disclose information only if legally required by:
- Court orders
- Government requests
- Law enforcement when legally obligated
Outside of these rare circumstances, your information is never given to anyone.
5. Confidentiality of Project Files
All creative materials you submit — including:
- Videos
- Audio files
- Brand content
- Instructions
- Reference tracks
— are treated as strictly confidential.
We will never:
- Share your project publicly unless you give written permission
- Use your files for other clients
- Post them online unless you give written permission
- Send them to unrelated individuals
- Use your project for promotion unless you give written permission
Your project stays private at all time
6. Data Retention
We store your information only as long as needed to:
- Complete your project
- Provide revisions
- Maintain records for legal or transactional purpose
Upon request, we will delete:
- Email communication
- Uploaded content
-
Stored project files
– unless records must be retained for legal or tax reasons.
7. Your Rights Under New York Law
New York residents have the right to:
- Request access to the information we hold about them
- Request correction of inaccurate information
- Request deletion of personal information (unless legally required to keep it)
- Request details on how their data is used or protected
- Opt out of any non-essential communication
You may submit a request at any time through our website contact information.
We respond promptly and respectfully to all privacy-related inquiries.
8. Cookies & Website Tracking
Our website may use basic cookies automatically provided by the website.
- Login cookies
- Basic analytics cookies
We do NOT use cookies for:
- Third-party advertising
- Cross-site tracking
- Selling personal information
- Building marketing profiles
You can disable cookies in your browser at any time.
9. Payment Security
We do not receive or store your full credit card number.
All payments are handled directly by secure, compliant processors Venmo, Stripe PayPal).
These platforms follow:
- PCI-DSS compliance
- Encryption standards
- Fraud-prevention protections
10. Children’s Privacy
We do not knowingly collect information from anyone under the age of 18.
If we become aware that a minor has submitted information, it will be deleted immediately.
11. Updates to This Policy
We may update this policy from time to time.
Any changes will be reflected with a new “Last Updated” date.
12. Contact Information
If you have questions, requests, or concerns about your privacy, please contact us through the email or phone number provided on our website.
Terms of Service – Acoustic Audiovisual Production
Last Updated: November 2025
Welcome to our custom music production service. By placing an order, you agree to the following terms:
1. Ownership & Usage Rights
Once the final payment is completed, the client (you) receives full rights to the music, including:
- Commercial use
- Editing, modifying, or distributing the track
- Using it across any platform (social media, ads, websites, TV, etc.)
We only create the music — you own it fully once paid in full.
2. Payment Structure
To begin any custom project, a 50% upfront payment is required.
This upfront payment covers:
- Time
- Creative work
- Production costs
The remaining 50% is paid once you approve and are satisfied with the final track.
3. Refund Policy
Because custom music requires significant time and resources, the initial 50% upfront payment is non-refundable under any circumstances.
If you decide to stop the project after paying the first 50%, the payment will not be returned.
4. Revisions
We offer reasonable revisions to make sure the final track aligns with your vision.
Excessive revisions (outside of the agreed scope) may require additional charges.
5. Delivery
Final files will be delivered after:
- You approve the final version
- The remaining 50% has been paid
Delivery formats will include high-quality WAV/MP3 unless otherwise requested.
6. Communication
All project communication must be done through the contact information provided on our website. Prompt responses help us deliver your track on schedule.
7. Project Termination
If the client becomes unresponsive for 14 days, the project may be paused or closed. The initial 50% remains non-refundable.
8. Acceptance of Terms
Placing an order on our website means you fully agree to these Terms of Service
Refund Policy – Acoustic Audiovisual Production
Last Updated: November 2025
Because all of our music is custom-made for each client, the following refund terms apply:
- Upfront Payment (50%) – Non-Refundable
To start any project, a 50% upfront payment is required.
This payment covers:
• Production time
• Creative labor
• Project preparation
This 50% upfront payment is non-refundable under any circumstances.
Once production begins, we cannot return this payment.
2. Final Payment (Remaining 50%)
The remaining 50% is paid only when you approve the final track.
Once the final file is delivered and payment is completed, it is fully non-refundable.
3. Revisions
We offer reasonable revisions to make sure the track matches your vision.
Additional or major revisions outside the agreed scope may require an extra fee.
4. Project Cancellation
If you choose to cancel the project at any time after paying the initial 50%,
no refund will be issued for the work already started or completed.
5. Delivery Issues
If you do not receive your files due to a technical issue, we will resend them immediately.
This is not eligible for a refund since the service is still delivered.
6. Client Satisfaction
We work closely with you during production to ensure you’re satisfied.
Final approval must be given before paying the last 50%.
7. Acceptance of Policy
By placing an order on our website, you acknowledge and accept this Refund Policy.